Praxis is a product of GS Digital Inc, federally incorporated in Canada.
Company
GS Digital Inc
Jurisdiction
Ontario, Canada
Support email
genti@runpraxis.app
Response time
1–2 business days
Common questions
Tap any question to expand it.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to iOS Settings → your name → Subscriptions → Praxis and tap Cancel Subscription. Cancelling stops future renewals — you keep full access until the end of your current billing period. We don't issue refunds for unused time but your access won't cut off mid-period.
My trial ended — can I get a refund?
All purchases are processed by Apple and subject to their refund policy. You can request a refund directly at reportaproblem.apple.com. We don't process refunds on our end — Apple handles all billing.
I can't log in to my account.
If you signed up with email, use the Sign In tab and try resetting your password. If you signed up with Apple, make sure you're using the same Apple ID. If you're still stuck, send us a message above and we'll sort it out.
Is Praxis medical advice?
No. Praxis is an educational protocol library — not a doctor, not a diagnosis, not a prescription. Every protocol is built from published research and community consensus. Talk to a qualified healthcare professional before making significant changes to your health routine, especially if you're under 18, on medication, or managing a condition.
How do I change my assigned protocol?
Open the Library tab, find any protocol or program, and tap Save. Then go to the Protocols tab and toggle your preferred one to "In Daily." You can swap protocols anytime — nothing locks you in.
Where does the protocol content come from?
Every protocol is manually built from PubMed studies, clinical research, Huberman Lab content, and community consensus from looksmaxxing and self-improvement forums. Each step includes a mechanism explanation and a citation. We cross-reference everything and cut anything that doesn't hold up to scrutiny.
How do I delete my account and all my data?
You can delete your account directly inside the app under Profile → Delete Account. This permanently removes your account and all associated data from our servers. If you have any trouble, email us at genti@runpraxis.app from your account address and we'll handle it manually within 2 business days.
I found a bug — how do I report it?
Use the form above and select "Bug Report." Tell us what happened, what you expected to happen, and your device model and iOS version. Screenshots help. We push updates regularly so most bugs get fixed fast.
Can I use Praxis if I'm under 18?
Praxis is rated 17+ on the App Store. If you're under 18, make sure you have a parent or guardian's permission before using the app or starting any protocol — especially anything involving supplements. Some protocols are not appropriate for users still in puberty and we flag these where relevant.